Welcome to Lunexa Studios. By accessing our website or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before proceeding.
1. General Overview
Lunexa Studios (“we,” “us,” “our”) provides creative, digital, marketing, and software development services. By engaging with us, you agree to these terms and any additional agreements related to specific services or projects.
2. Services
We offer a range of services including, but not limited to:
- Graphic Design, Branding, and Visual Identity
- Website & Application Development
- Photography & Videography
- Marketing, SEO, and Digital Advertising
- Consulting and Creative Strategy
Project deliverables, timelines, and fees are outlined in client proposals or contracts before work begins.
3. Payments & Refunds
- All project costs must be paid according to the agreed schedule (e.g., deposit, milestones, or full payment).
- Deposits are non-refundable once the project begins.
- Delays in payment may result in project suspension.
- Refunds (if applicable) are reviewed on a case-by-case basis and approved only at our discretion.
4. Intellectual Property
- All creative work produced by Lunexa Studios remains our intellectual property until the final payment is received.
- Upon full payment, ownership of final deliverables is transferred to the client.
- Lunexa Studios reserves the right to showcase completed work in our portfolio, social media, and promotional materials unless otherwise agreed in writing.
5. Client Responsibilities
Clients agree to:
- Provide necessary materials, feedback, and approvals promptly to avoid project delays.
- Ensure all provided content (logos, text, images, etc.) is properly licensed or owned.
- Communicate changes or concerns in writing for record-keeping and transparency.
6. Confidentiality
Both parties agree to keep all project details, proprietary information, and communication confidential unless disclosure is legally required.
7. Limitation of Liability
Lunexa Studios is not liable for:
- Any indirect, incidental, or consequential damages arising from service use.
- Technical issues, website downtime, or data loss beyond our control.
- Third-party service failures (e.g., hosting, plugins, APIs).
Our liability is limited to the total amount paid by the client for the services rendered.
8. Termination
Either party may terminate the contract with written notice.
The client must pay for all work completed up to the termination date.
9. Revisions & Deliverables
- Projects include a reasonable number of revisions as stated in the proposal.
- Additional revisions or scope changes may incur extra charges.
- Final deliverables will be provided in agreed formats (e.g., PDF, MP4, PNG, etc.).
10. Governing Law
These Terms are governed by and interpreted under the laws of the state/country where Lunexa Studios operates.